PDPA 2010 Compliant SSL 256-bit Last Updated: January 2026

Maju88 Privacy Policy – Malaysian Player Data Protection

Maju88 takes the protection of your personal data seriously. This document clearly explains what data we collect, how we use it, and your rights as a user of our platform.

Maju88 Privacy Protection Levels
0% – Very High Protection
AES-256
Data Encryption
PDPA
Legal Compliance
0
3rd-Party Data Selling
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Maju88's Privacy Commitment to Malaysian Players

This Privacy Policy describes our data protection practices Maju88 and fully complies with Malaysia's Personal Data Protection Act (PDPA) 2010. All data you provide to us is protected with 256-bit SSL encryption and will not be sold to any third party without your consent.

1

Introduction & Scope of This Privacy Policy

Welcome to the Privacy Policy page Maju88. We understand that privacy is something online casino players in Malaysia take seriously. When you entrust us with your personal information, we treat that responsibility with the utmost care.

This Privacy Policy applies to all services and products provided by the Maju88 — including the main website, iOS and Android mobile apps, all in-platform games (slots, live casino, poker, roulette, baccarat, sports betting), and all communications between you and our team.

This document is written in plain, easy-to-understand language because we believe every Malaysian player deserves to know exactly how their data is handled — not wade through pages of confusing legal jargon.

PDPA 2010 Compliance: All of Maju88's personal data handling practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA). This means you have legal rights under Malaysian law to access, correct, and in certain circumstances, request the deletion of your personal data.

2

Personal Data We Collect

Maju88 only collects data that is strictly necessary to provide a safe, legally compliant, and fully functional online casino platform. The following are the categories of data we collect:

2.1 Registration Information

  • Full name (as shown on official documents)
  • An active Malaysian mobile number
  • A valid email address
  • Date of birth (for age verification)
  • Username and password (passwords are stored as unreadable hashes)

2.2 Financial Information

  • Malaysian bank account number (Maybank, CIMB, etc.) for withdrawal purposes
  • Digital wallet number (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow)
  • Records of deposit and withdrawal transactions in MYR (RM)
  • Betting history and in-platform gaming activity

2.3 Identity Verification Information (KYC)

  • Copy of Malaysian identity card (MyKad) or passport
  • Bank statement or proof of address (where required)
  • Additional documents that may be required subject to legal compliance requirements

2.4 Technical & Usage Data

  • Your device's IP address
  • Web browser type and operating system
  • Device information (model, operating system, device identifier)
  • Platform access and activity logs
  • Approximate location data (state within Malaysia) based on IP address
Data TypePurpose of CollectionRequired?
Registration Information Account VerificationCommunication Yes
Financial Information Deposits/WithdrawalsAML Compliance Yes
KYC Documents Identity VerificationPDPA For withdrawals
Technical Data SecurityPlatform Improvements Automatic
Cookie Data AnalyticsUser Experience Optional
3

How Maju88 Uses Your Data

The personal data you provide to Maju88 used solely for the legitimate purposes set out below. We do not use your data for any other purpose without first notifying you.

  1. Account Management: Creates, verifies, and maintains your Maju88 account, including the login and password recovery process.
  2. Financial Transaction Processing: All deposits and withdrawals are processed in MYR (RM) via your preferred Malaysian payment method — Touch 'n Go, DuitNow, FPX, GrabPay, Boost, or ShopeePay.
  3. Identity Verification (KYC): Complies with anti-money laundering (AML) and data protection requirements set by Malaysian regulatory authorities.
  4. Platform Security: Detects and prevents fraud, money laundering, multiple account usage, and other unlawful activities.
  5. Customer Support: Assists you when you reach out to the Maju88 support team via live chat, email, or WhatsApp.
  6. Promotional Communications: Sending you information about relevant Maju88 promotions, bonuses, and special offers tailored to your interests — only with your consent.
  7. Responsible Gaming: Monitors gameplay patterns to identify signs of problem gambling and provide appropriate assistance.
  8. Platform Improvement: Analysing usage patterns to improve the player experience on the Maju88 platform.

Maju88 never sell or rent players' personal data to advertisers, data brokers, or any third party for commercial purposes. Your data belongs to you.

4

Data Storage, Security & Retention

Maju88 employs a multi-layered security infrastructure to protect your personal data from unauthorised access, loss, or disclosure.

256-bit SSL Encryption All data transmitted between your browser and Maju88's servers is fully encrypted
Active
Data-at-Rest Encryption (AES-256) All sensitive data is stored in encrypted form on our servers
Active
Two-Factor Authentication (2FA) An additional security layer for logins and sensitive transactions
Available
24/7 Monitoring A continuous threat-detection system monitors all suspicious activity
Active
Strict Access Controls Only authorised personnel who require access may view your data
Enforced

Data Retention Period

  • Active account data: Retained for the duration of the active account plus 7 years after account closure (Malaysian financial compliance requirement).
  • Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysia's AML legal requirements.
  • Support communication logs: Retained for 3 years.
  • Cookie and analytics data: Retained for 12 months, then automatically deleted or anonymised.
5

Sharing Data with Third Parties

Maju88 does not share players' personal data with third parties except in the following circumstances, where required for platform operations or mandated by law:

5.1 Payment Processors

Only the minimum financial data required is shared with authorised Malaysian payment providers — Touch 'n Go, DuitNow, FPX (Maybank2u, CIMB Clicks), GrabPay, Boost, and ShopeePay — solely for the purpose of processing your deposits and withdrawals. All of these providers comply with PCI DSS security standards and Malaysian law.

5.2 Game Providers

Third-party game software providers operating on the Maju88 platform may receive minimal technical data (such as anonymised player identifiers) required for game functionality. They do not receive your personally identifiable information.

5.3 Legal Requirements

Maju88 may share data with Malaysian authorities when required by court order, legal investigation requirements, or directives from Bank Negara Malaysia or any relevant regulatory body.

Maju88 does not share your data with advertisers, social media platforms, third-party marketing companies, or any entity without a legitimate need to receive it.

6

Cookies & Tracking Technologies

Maju88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

  • Essential Cookies: Required for core platform functions — login, session security, and language preferences. These cookies cannot be disabled.
  • Analytics Cookies: Helps us understand how players use the platform for continuous improvement. This data is anonymised and does not personally identify you.
  • Preference Cookies: Saves your preferences such as interface language and your favourite game layout.

You can manage your cookie settings through your web browser settings. However, disabling essential cookies may affect the functionality of the Maju88 platform.

7

Your Rights Under Maju88's Privacy Policy

As a Maju88 player in Malaysia, you have the following rights regarding your personal data, in accordance with PDPA 2010:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time by emailing support@maju88.biz.

Right to Rectification

If your data is inaccurate or out of date, you have the right to request a correction. Log in to your account or contact our support team.

Right to Erasure

Under certain circumstances, you may request the deletion of your personal data. Such requests are subject to our legal data retention obligations.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time by contacting us via live chat or email.

Right to Data Portability

You may request your data in a machine-readable format (JSON/CSV) for transfer or personal storage.

Right to Restrict Processing

You may request that we restrict how we process your data in certain circumstances — for example, while a dispute over data accuracy is being resolved.

To exercise any of the above rights, please contact Maju88's Data Protection Officer at privacy@maju88.biz. We will respond within 14 business days.

8

Child & Minor Protection

Platform Maju88 is strictly limited to individuals aged 21 and above. We do not knowingly collect any personal data from individuals below this age.

Should we discover that personal data belonging to someone under the age of 21 has been collected inadvertently, we will take immediate steps to delete that data and close the account in question. Parents or guardians who suspect that a child in their care is using the Maju88 platform are urged to contact us at support@maju88.biz without delay.

9

Changes to This Privacy Policy

Maju88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, Malaysian legal requirements, or platform improvements. The latest update date will always be displayed at the top of this page.

When material changes are made to this Privacy Policy, we will notify you via email or an in-app notification on Maju88 at least 7 days before the changes take effect. Continued use of the platform after such notification constitutes your acceptance of the updated policy.

Effective: 1 January 2026 Version: 3.1 Previous version: August 2026
10

Contact Us About Privacy

If you have any questions, concerns, or wish to exercise your privacy rights, please reach out to our team through the following channels:

  • Privacy Email: privacy@maju88.biz (for personal data enquiries)
  • General Support Email: support@maju88.biz
  • Live Chat: Available 24 hours a day, 7 days a week in Bahasa Malaysia and English
  • WhatsApp: Number available in your Maju88 account after logging in

We aim to respond to all privacy-related enquiries within 14 working days. For more complex requests involving data access or deletion, the process may take up to 30 days in accordance with the provisions of PDPA 2010.

Why Your Data Is Safe with Maju88

Six layers of protection we use to safeguard every Malaysian player's privacy.

Military-Grade Encryption

Your personal and financial data is encrypted using AES-256 standards — the same encryption technology used by Malaysian banking institutions and government bodies to safeguard critical information.

AES-256 + SSL/TLS
Malaysian PDPA Compliance

Maju88 operates in full compliance with Malaysia's Personal Data Protection Act (PDPA) 2010, giving you concrete legal protections under Malaysian law.

PDPA 2010 Compliant
Secure Payments Malaysia

All financial transactions are processed through authorised Malaysian payment providers — Touch 'n Go, DuitNow, FPX (Maybank2u, CIMB Clicks), GrabPay, Boost, and ShopeePay — all of which comply with PCI DSS standards.

PCI DSS Certified
No Data Sales

Maju88 does not sell, rent, or share players' personal data with advertisers or data brokers. Your data is never treated as a commercial product on our platform.

Zero Data Selling Policy
Full Control in Your Hands

You may access, correct, or request deletion of your data at any time. Privacy settings and communication preferences can be managed directly from within your Maju88 account.

Full PDPA Rights
Dedicated Privacy Support

The Maju88 Data Protection Team is on hand to address all privacy enquiries in Bahasa Malaysia. A response to all formal data requests is guaranteed within 14 business days.

Bahasa Melayu 24/7

Your Data Is Protected. Now Let's Play!

Join over 500,000 Malaysian players who already trust Maju88.

SSL 256-bit • PDPA Compliant • No Data Sales • Touch 'n Go, DuitNow, FPX accepted

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